Privacy and Cookie Policy

This Privacy and Cookie Policy depicts how the customneonsolutions.com website (referred to as the "Site") collects, uses, and secures any private information that you provide to Custom Neon Solutions (referred to as "we," "us," or "our").This privacy document consist types of information collected and recorded by Custom Neon Solutions and how we use it. 

Should we request information that can identify you while you use this Site, rest assured it will only be used in accordance with this statement. This policy may be updated periodically; if you have any additional queries or want more information about privacy, do not hesitate to reach us!

Information We Collect

We can collect the following types of personal information:

  • Identification Details: Name and contact details, including email address, mailing address, street address, and telephone number.

  • Service Details: Information about products and services you’ve scrolled or purchased and our interactions with you.

  • Technical Data: Browser session details, geo-location data, device and network information, page view statistics, acquisition sources, search queries, and browsing behaviour.

  • Site Usage Information: Data on your access to and use of our Site, including cookies, communication logs, browser type, operating system, and internet service provider domain name.

  • Additional Information: Any other information you provide directly or indirectly via associated applications, social media platforms, or other permitted sources.

For a complete list of cookies we collect, see the "List of Cookies We Collect" section.

How We Use Your Information

We use the information we gather in numerous ways, including:

  • To enable your access to the Site and associated platforms.

  • To communicate with you through email, SMS, or phone.

  • To track and manage your shopping cart, including texting regular updates.

  • To keep internal records and manage billing processes.

  • To analyze data for market research, business development, and for site improvement.

  • To conduct promotions and competitions, and offer additional benefits.

  • To send marketing information and promotional materials tailored to your interests.

  • To prevent fraud, deal with legal obligations and resolve disputes as necessary.

Data Storage and Security

We implement effective physical, electronic, and managerial dimensions to protect your personal information from unauthorized access, loss, or misuse. However, internet-based data transmission is not entirely secure, and we cannot guarantee complete protection. By using this Site, you admit the innate risks associated with online information exchange.

Sharing Your Information

We may share your personal information with the following:

  1. Employees, contractors, and related entities.

  2. Business partners or agents.

  3. Entities involved in a potential business transfer.

  4. Credit reporting agencies, courts, or regulators if payment issues arise.

  5. Law enforcement or regulatory authorities as required by law.

  6. Third-party service providers assisting with marketing, analytics, or service delivery. These providers may operate or store data outside of the United States.

We do not share SMS campaign opt-ins with unrelated third parties but may share them with vendors assisting in the delivery of messaging services.

Your Rights and Control

  • Consent and Choice: By providing personal information, you agree to its collection and use under this policy. You can decline to share information, though this may limit your use of the Site.

  • Third-Party Data: If you provide information on someone else’s behalf, you warrant their consent to share it with us.

  • Modify Preferences: You can withdraw consent for direct marketing by contacting us.

  • Access and Correction: Request details about the personal data we hold or ask for corrections if the information is inaccurate.

  • Unsubscribe: Opt-out of email communications via provided links or by contacting us directly.

  • Complaints: Submit concerns about data handling, and we will investigate and respond promptly.

Cookies and Web Beacons

Similar to other sites, Custom Neon Solutions also uses ‘cookies.’ These cookies are used for storing details, such as visitors’ preferences and the web pages that are accessed by visitors or one who visited. The collected data may be used to optimize the user’s experience by customizing our web page content. The content is based on the browser type used by visitors or other information. 

Do Not Track (DNT) Policy

Our Site does not respond to DNT signals. For third-party websites, you can enable DNT through browser settings.

Children’s Privacy

We do not intentionally collect data from individuals under 13. Parents or guardians should monitor their children’s online activities. If you are sure a child has provided us with personal information, reach us immediately.

External Links

Our Site may consist of links to third-party websites, like other sites. We are not responsible for their privacy practices and advise you to review their policies.

Policy Updates

This Privacy and Cookie Policy is subject to change. We recommend you review it periodically to stay informed about any updates.